5/7/2023 0 Comments Vector by anki![]() ![]() How can I manage or cancel my Membership? What payment methods do you accept?Ĭurrently, we accept credit or debit cards from Visa, MasterCard, and American Express. ![]() Annual customers will be notified via email of upcoming charges 72 hours in advance all customers will receive receipts of charges once processed. After 24 hours have elapsed, if you are still not receiving service then please Contact Us at will reoccur automatically. It may take up to 24 hours for your Vector robot to become responsive to voice commands once your subscription is active, and may take up to 48 hours for any firmware updates to be distributed to your robot after your subscription begins. No! Once your membership is purchased, you are all set. These include voice command access as well as new features, such as animations, expressions, games, and more! The chart below outlines the benefits you receive with your Membership.ĭo I have to do anything after my membership is purchased? There are many benefits to subscription or membership with Digital Dream Labs for your Vector. What do I receive with my Vector Membership? If your subscription does not activate within 24 hours, please email us at much is a Membership?Įach Vector Membership covers one robot, and is priced at $9.99 per month or $74.99 per year.Firmware updates will be distributed generally within 48-72 hours.If you have recently purchased your Vector, you can bypass this period by performing a Clear User Data reset.It may take up to 24 hours for your Vector robot to become responsive to voice commands.Once your transaction is complete, you'll be directed back to Stratus! It will take a few seconds to create your new Membership.You will be securely redirected to Stripe to enter payment details.Once you are logged in, click "Subscriptions", then click "New Vector Subscription.".Log in using your Vector Robot app credentials.Use a web browser on a PC to navigate to.Create an account in the Vector app (if you do not already have one).You can purchase a Membership with our Stratus Account Portal: You're in the right place! How can I purchase a Membership? All About Vector Memberships Have a question about monthly or yearly Membership? ![]()
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